Sage Travel Services Express Adventures Terms and Conditions

Welcome to Sage Travel Services. By booking a bus tour with us, you agree to the following terms and conditions:

1. Booking and Payment
   This tour requires payments to be made in full at the time of booking.

2. Cancellations and Refunds
   Cancellation by Customer: Customers must notify Sage Travel Services of their intention to cancel their booking in writing (via email or mail) at least sixty (60) days prior to the scheduled departure date of the tour.
   
   Cancellations made before the 60-day limit will be eligible for a refund, minus the $100 non-refundable deposit.
   
   Cancellations made within sixty (60) days of the departure date will not be eligible for a refund, and the full amount paid for the tour will be forfeited by the Customer.
   
   Cancellation by Sage Travel Services: We reserve the right to cancel a tour for any reason. In such cases, you will receive a full refund of all payments made.
   
   Delays, Mechanical Issues & Third-Party Suppliers: Sage Travel Services acts solely as a tour organizer and does not own or operate the motorcoach, airlines, hotels, attractions, restaurants, or other service providers used in connection with the tour. These services are provided by independent third-party suppliers.
   
   Sage Travel Services shall not be liable for any delay, interruption, mechanical failure, accident, breakdown, traffic condition, weather event, government action, labor strike, airline cancellation, act of God, or other occurrence beyond its direct control.
   
   In the event of such delays or service failures, Sage Travel Services will make reasonable efforts to continue the tour as planned but does not guarantee adherence to the published itinerary.
   
   No refunds, credits, or compensation shall be provided for delays, interruptions, or itinerary changes resulting from circumstances beyond the Company’s control.
   
   Any goodwill compensation or travel credits offered by Sage Travel Services are provided solely at the discretion of the Company and do not constitute an admission of fault or liability.
   
   Processing Refunds: Refunds will be issued by check or credited back to the original form of payment, depending on the payment method used and the length of time since the original payment was made.
   
   Insurance Claims: Customers who are unable to travel due to unforeseen circumstances may be able to file a claim with their travel insurance provider if they meet the insurer's requirements. This matter is solely between the Customer and their insurance company.

3. Transfer of Booking
   Customers may transfer their booking to another party up to five (5) days prior to the departure date. The new participant must meet all the requirements for the tour and agree to the terms and conditions. The original Customer must notify the Company in writing of the transfer and provide the new participant's details.

4. Amendments by the Company
   Sage Travel Services reserves the right to make necessary changes to the itinerary or tour schedule due to operational requirements or other valid reasons. If the changes are substantial, customers will be informed promptly and offered alternative arrangements or a full refund.

5. Travel Insurance
   We strongly recommend purchasing travel insurance to cover any unexpected events that may cause you to cancel or interrupt your trip.

6. Travel Documents
   Passports and Visas: It is your responsibility to ensure that you have valid passports and visas for international travel.
   Health Requirements: Please ensure you meet the health requirements for your destination.

7. Release of Liability
   By participating in a bus tour organized by Sage Travel Services, the Customer agrees to the following:

   Assumption of Risk
   The Customer acknowledges that participation in a bus tour involves inherent risks, including but not limited to transportation accidents, injuries, illnesses, and personal property loss or damage. The Customer voluntarily assumes all such risks associated with the tour.

   Waiver of Liability
   The Customer hereby releases, waives, discharges, and covenants not to sue Sage Travel Services, its officers, directors, employees, agents, and contractors (collectively, "the Released Parties") from any and all liability, claims, demands, actions, and causes of action whatsoever arising out of or related to any loss, damage, or injury, including death, that may be sustained by the Customer or to any property belonging to the Customer, whether caused by the negligence of the Released Parties or otherwise, while participating in the tour.

   Indemnification
   The Customer agrees to indemnify and hold harmless the Released Parties from any loss, liability, damage, or costs, including court costs and attorneys' fees, that may incur due to the Customer's participation in the tour, whether caused by the negligence of the Released Parties or otherwise.

   Medical Treatment
   In the event of an emergency, the Customer authorizes the Released Parties to secure from any licensed hospital, physician, and/or medical personnel any treatment deemed necessary for the Customer's immediate care, and agrees that the Customer will be responsible for payment of any and all medical services rendered.

8. Behavior and Conduct
   Customers are expected to conduct themselves in a respectful and lawful manner during the tour. Disruptive, unsafe, or unlawful behavior may result in removal from the tour without a refund. Any expenses incurred as a result of removal will be the responsibility of the Customer.

9. Special Requirements
   Customers are responsible for notifying Sage Travel Services in advance of any special requirements, including dietary restrictions, mobility assistance, or medical needs, so that appropriate accommodations can be made when possible.

10. Customer's Responsibility
    It is the Customer’s responsibility to adhere to the tour schedule, including being punctual for all departures and activities. Sage Travel Services will not be responsible for any missed activities or additional costs incurred due to the Customer’s failure to comply with the schedule or tour guide instructions.

11. Photography and Marketing
    By participating in our tours, you agree to allow Sage Travel Services to use photographs and videos taken during the tour for promotional purposes.

12. Complaints
    If you have any complaints during your tour, please notify your tour guide immediately so we can address the issue promptly.

13. Contact Information
    Sage Travel Services
    235 Barnwell AVE NW, Suite 1
    Aiken, SC 29801
    russ@sts.travel
    803-220-1939

14. Legal Notice
    This Cancellation Policy and Release of Liability constitute a legally binding agreement between the Customer and Sage Travel Services. By booking a tour, the Customer agrees to comply with the terms and conditions outlined herein. The Company reserves the right to modify this policy at any time without prior notice. Any changes to the policy will be communicated to the Customer promptly.

15. Effective Date
    This policy is effective as of June 22, 2025.

16. Acceptance of Terms and Signature
    By booking a tour with Sage Travel Services, you acknowledge that you have read, understood, and agree to these terms and conditions.