Sage Travel Services Extended Adventures Terms and Conditions

Welcome to Sage Travel Services. By booking a bus tour with us, you agree to the following terms and conditions:

Booking and Payment
Deposit: A deposit is required to secure your booking. Please note that $50 of the deposit is non-refundable.

Final Payment: The remaining balance must be paid by the specified due date. Failure to make the final payment on time may result in the cancellation of your booking and forfeiture of the deposit.
Cancellations and Refunds
Cancellation by Customer
Customers must notify Sage Travel Services of their intention to cancel their booking in writing (via email or mail) at least sixty (60) days prior to the scheduled departure date of the tour.

Cancellations made before the 60-day limit will be eligible for a refund, minus the $50 non-refundable portion of the deposit.

Cancellations made within sixty (60) days of the departure date will not be eligible for a refund, and the full amount paid for the tour will be forfeited by the Customer.

Cancellation by Sage Travel Services
We reserve the right to cancel a tour for any reason. In such cases, you will receive a full refund of all payments made.
Delays, Mechanical Issues & Third-Party Suppliers
Sage Travel Services acts solely as a tour organizer and does not own or operate the motorcoach, airlines, hotels, attractions, restaurants, or other service providers used in connection with the tour. These services are provided by independent third-party suppliers.
Sage Travel Services shall not be liable for any delay, interruption, mechanical failure, accident, breakdown, traffic condition, weather event, government action, labor strike, airline cancellation, act of God, or other occurrence beyond its direct control.
In the event of such delays or service failures, Sage Travel Services will make reasonable efforts to continue the tour as planned but does not guarantee adherence to the published itinerary.
No refunds, credits, or compensation shall be provided for delays, interruptions, or itinerary changes resulting from circumstances beyond the Company’s control.
Any goodwill compensation or travel credits offered by Sage Travel Services are provided solely at the discretion of the Company and do not constitute an admission of fault or liability.

Processing Refunds
Refunds will be issued using the same payment method used for the original booking unless otherwise agreed upon.

Insurance Claims
Customers who are unable to travel due to unforeseen circumstances may be able to file a claim with their travel insurance provider if they meet the insurer's requirements. This matter is solely between the Customer and their insurance company.
Transfer of Booking
Customers may transfer their booking to another party up to five (5) days prior to the departure date. The new participant must meet all the requirements for the tour and agree to the terms and conditions. The original Customer must notify the Company in writing of the transfer and provide the new participant's details.
Amendments by the Company
Sage Travel Services reserves the right to make necessary changes to the itinerary or tour schedule due to operational requirements or other valid reasons. If the changes are substantial, customers will be informed promptly and offered alternative arrangements or a full refund.
Travel Insurance
We strongly recommend purchasing travel insurance to cover any unexpected events that may cause you to cancel or interrupt your trip.
Travel Documents
Passports and Visas: It is your responsibility to ensure that you have valid passports and visas for international travel.
Health Requirements: Please ensure you meet the health requirements for your destination.
Release of Liability
By participating in a bus tour organized by Sage Travel Services, the Customer agrees to the following:
Assumption of Risk
The Customer acknowledges that participation in a bus tour involves inherent risks, including but not limited to transportation accidents, injuries, illnesses, and personal property loss or damage. The Customer voluntarily assumes all such risks associated with the tour.
Waiver of Liability
The Customer hereby releases, waives, discharges, and covenants not to sue Sage Travel Services, its officers, directors, employees, agents, and contractors (collectively, "the Released Parties") from any and all liability, claims, demands, actions, and causes of action whatsoever arising out of or related to any loss, damage, or injury, including death, that may be sustained by the Customer or to any property belonging to the Customer, whether caused by the negligence of the Released Parties or otherwise, while participating in the tour.
Indemnification
The Customer agrees to indemnify and hold harmless the Released Parties from any loss, liability, damage, or costs, including court costs and attorneys' fees, that may incur due to the Customer's participation in the tour, whether caused by the negligence of the Released Parties or otherwise.
Medical Treatment
In the event of an emergency, the Customer authorizes the Released Parties to secure from any licensed hospital, physician, and/or medical personnel any treatment deemed necessary for the Customer's immediate care, and agrees that the Customer will be responsible for payment of any and all medical services rendered.
Behavior and Conduct
Customers are expected to conduct themselves in a respectful and lawful manner during the tour. Disruptive, unsafe, or unlawful behavior may result in removal from the tour without a refund. Any expenses incurred as a result of removal will be the responsibility of the Customer.
Special Requirements
Customers are responsible for notifying Sage Travel Services in advance of any special requirements, including dietary restrictions, mobility assistance, or medical needs, so that appropriate accommodations can be made when possible.
Customer's Responsibility
It is the Customer’s responsibility to adhere to the tour schedule, including being punctual for all departures and activities. Sage Travel Services will not be responsible for any missed activities or additional costs incurred due to the Customer’s failure to comply with the schedule or tour guide instructions.
Photography and Marketing
By participating in our tours, you agree to allow Sage Travel Services to use photographs and videos taken during the tour for promotional purposes.
Complaints
If you have any complaints during your tour, please notify your tour guide immediately so we can address the issue promptly.
Contact Information
Sage Travel Services
235 Barnwell AVE NW, Suite 1
Aiken, SC 29801
russ@sts.travel
803-220-1939
Legal Notice
This Cancellation Policy and Release of Liability constitute a legally binding agreement between the Customer and Sage Travel Services. By booking a tour, the Customer agrees to comply with the terms and conditions outlined herein. The Company reserves the right to modify this policy at any time without prior notice. Any changes to the policy will be communicated to the Customer promptly.
Effective Date
This policy is effective as of June 22, 2025.
Acceptance of Terms and Signature
By booking a tour with Sage Travel Services, you acknowledge that you have read, understood, and agree to these terms and conditions.